This Privacy Policy explains how Tipi Tent Canvas ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website or purchase products from our online store. By using our website, you agree to the practices described in this policy.
When you place an order, create an account, or contact us, we collect the details you provide — such as your name, email address, shipping address, billing address, phone number, and order details. We also collect basic, non-identifying analytics about how visitors use the site, including pages visited, time spent on pages, and referring websites.
When you browse our store, we may also automatically collect certain technical data, including your IP address, browser type, device type, and operating system. This information is used to provide and improve our services.
We use your personal information to:
We never sell your personal information to third parties.
Our website uses cookies and similar technologies to remember your cart contents, recognize you when you return, and understand how you use our site. You can control cookies through your browser settings. Disabling cookies may affect some features of our store, such as the shopping cart.
Payments are processed through secure, encrypted payment systems. We do not store full payment card numbers on our servers. Your payment information is handled directly by our payment processor in compliance with PCI-DSS standards.
We may share your information with trusted third parties who help us operate our store — for example, shipping carriers (UPS, FedEx, USPS) who deliver your canvas tent orders, payment processors who handle transactions, and analytics providers who help us understand site usage. These parties are obligated to protect your information and use it only for the purposes for which it was shared.
We may also disclose your information when required by law or to protect our rights, property, or safety.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Order information is typically retained for the duration required for tax and accounting purposes.
Depending on your location, you may have the right to:
To exercise any of these rights, email us at info@tipitentcanvas.com with your request. We will respond within 30 days.
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
If you would like to opt out of the sharing of your personal information for targeted advertising, please visit our Data Sharing Opt-Out page.
If you have any questions about this policy or need support, please contact us: